Email Setup Following Server Upgrade

We have recently updated our email server hostnames.

** THIS UPDATE HAS BEEN APPLIED TO ALL SERVERS **

This was due to a conflict in hostname records causing issues to email deliverability.

To update your email to new settings:

Secure SSL/TLS Settings (Recommended)

Username: Email Address
Password: Email Password
Incoming Server: mail.<your domain here>

eg : mail.southcoastweb.co.uk*

  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server: mail.<your domain here>

eg: mail.southcoastweb.co.uk*

  • SMTP Port: 465

 

Non-SSL Settings (NOT Recommended)
Username: Email Address
Password: Email Password
Incoming Server: mail.<your domain here>

eg: mail.southcoastweb.co.uk*

  • IMAP Port: 143
  • POP3 Port: 110
Outgoing Server: mail.<your domain here>

eg: mail.southcoastweb.co.uk*

  • SMTP Port: 587

* – Swap the southcoastweb.co.uk to your domain

We now recommend that all of our clients swap their email to a ‘professional’ email service, rather than a ‘free’ service.

This will provide a larger mailbox (50gb compared to 1gb), Guaranteed mail delivery and mailbox/calendar sharing for only £3+vat per mailbox per month.

If you wish to upgrade your email to the professional service please contact Rob in the office on 01202 665855.

We no longer offer a ‘free’ email service with web hosting to new clients due to issues with ‘anti-spam’ scripts and tightened email delivery issues.

Professional email service is provided by a third party such as Microsoft 365.

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